Return Policy

SALE ITEMS:
All Sale Items are FINAL. Any promotional/flash sale items cannot be returned and are FINAL SALE. All sales are final on earrings, seamless bottoms, hair accessories (including hats), socks, and eyewear. This is for hygienic purposes and there will be no exceptions on these items.
Please note that store credits will never expire!
Store Credit:
All returned items are for STORE CREDIT ONLY, absolutely NO CASH REFUNDS. Items must be received within 30 business days of receiving the order to get a store credit. Anything after that will not be accepted, and you will be responsible for shipping costs to get it back to you. Anything that smells of smoke, has stains, animal hair, has been washed/worn, or damaged by you will not be taken back. It must be in its original condition with original tags still in place along with your original receipt.
BOOTS/SHOES:
Exchanges are welcome but they must be returned in their original box and placed inside an additional protective shipping box such as the box that they were mailed to you in. Please use a carpet when trying them on. Damage to the box makes the items ineligible for returns.  No returns (store credit) or exchanges on boots or shoes with scuffs.
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